How B2B Brands are Getting Creative on Twitter with 280 Characters

Could you imagine pulling an Oreo cookie out of its sleeve to find four chocolate wafers and two layers of cream filling? Or taking home a six-pack of beer and somehow discovering 12 bottles crammed inside?

It’d be discombobulating to say the least, and that’s how many of us marketers are feeling about Twitter’s recent decision to double its character limit to 280. The 140-character tweet felt as natural and familiar as 10 organic listings on a search engine results page. Now, the game has changed completely.

Bigger isn’t always better, of course. If brands simply take this opportunity to double down on their promotional messaging or stack hashtags, it’s not going to create a better experience for users. The real opportunity, as our Caitlin Burgess explained last month when previewing the Twitter character expansion, “is to discover whether or not you can use that extra space to deliver more value and resonance to your audience.”

Now that the 280-character format has been rolled out in earnest, we thought we’d find a few examples of B2B brands that are taking advantage in creative and exemplary ways. If you’re trying to determine how this alteration can fit within your social media marketing approach, take a cue from the clever uses below.

Quirky Brand Plays

What does your company represent? What’s a gag that only people within your niche will truly understand? The character extension opens up new avenues for playful punnery with your followers.

For instance, this was tech conglomerate Cisco’s first foray into the #280characters hashtag:

Illumina, a genetic research solutions firm, took a similar tact with this gloriously geeky genome sequence:

Demonstrate Practical Uses

As a social media management platform, HootSuite is uniquely invested in Twitter’s latest pivot, so when announcing they’d integrated the update for their users, they also showed off a smart way to utilize the extra space:

One of the imperatives for online writing is to keep blocks of text in short, digestible chunks so that scanning readers won’t gloss over them. As this tweet shows, you can now incorporate that mindset on Twitter.

Add Substance to Your Link Teases

Properly setting up an article link with an informative and compelling tease could be challenging when you only had 120 characters (the link itself, of course, would take up 20). Now, we have much more room to summarize our content and explain why people should click. John Flannery, CEO of General Electric, exemplifies the ability to elaborate with this tweet linking to his investors presentation:

Make Tweets More Diverse and Robust

Admittedly, all-text tweets like the one above are going to cause some users scrolling their feeds to keep on moving; this is a danger of the expanded character count. The beauty of 140 was that it kept everything very bite-sized.

In order to keep people engaged with longer messages, you can incorporate several different elements to make them pop. For example, in the tweet below via Dell’s CSR branch, you’ll find multiple hashtags, a user handle, a link, and an image — all within a complete mini-narrative:

Quotes PLUS Descriptions

Under the previous tweeting parameters, we often had to make a decision: pull a quote to generate interest in an article, or include a description of what’s inside? Now, you can do both, as Salesforce shows in this example, where they’re able to both feature a full quote and set up the link while also sprinkling in a couple of emojis and a hashtag:

Finally, A Few Things to Keep In Mind

  • Don’t feel like you have to use up all 280 characters just because they’re available to you. At the end of the day, Twitter users prefer brevity and that’s why they love the platform.
  • In fact, one can argue that it’s now more important than ever to try and condense your message into the shortest possible package. On feeds full of longer tweets, the extremely short ones will stand out even more.
  • One of the less talked about aspects of this revamp is that Twitter also expanded the name length for users to 50, up from 20. This opens the door to plenty of new branding possibilities.

How will you make use of all the new real estate on Twitter? This is one key question you should ask before setting your social media strategy. Hopefully these examples and pointers will help you uncover some answers.


Email Newsletter Gain a competitive advantage by subscribing to the
TopRank® Online Marketing Newsletter.

© Online Marketing Blog – TopRank®, 2017. | How B2B Brands are Getting Creative on Twitter with 280 Characters | http://www.toprankblog.com

The post How B2B Brands are Getting Creative on Twitter with 280 Characters appeared first on Online Marketing Blog – TopRank®.


Online Marketing Blog – TopRank®

Digital Marketing News: Email vs. SMS, Twitter Trolls Itself and Google’s AI Wizard

Email vs. SMS: Battle of the Heavyweights [Infographic] In a battle of email vs. SMS, who is the winner? This infographic shows the differences between the two tactics in terms of volume, engagement, preferences and effectiveness by medium. MarketingProfs Twitter trolls itself on new 280 character limit As you may have heard via everyone’s favorite venting platform, Twitter has increased their allotted character count to 280. While many are happy with this change, some are disappointed or even concerned that it will ruin the value of the platform. CNN Tech Google’s AI Wizard Unveils A New Twist on Neural Networks This is a story 40 years in the making. Geoff Hinton (the man behind AI) published two new papers that offers a new twist on neural networks that enable machines to better understand the world via images and video. Wired Study: Longer Videos Mean Higher Engagement Even in the age of decreased attention spans, it seems that audiences prefer long-form video over short-form video. In fact, videos over 90 seconds receive 78% more shares and 74% more views. MediaPost Instagram Stories and WhatsApp Status hit 300M users, nearly 2X Snapchat When it comes to features, it’s hard to tell the difference between Instagram Stories and Snapchat these days. Now that Instagram Stories has a solid user base, it’s time for Facebook to innovate and move away from copycatting Snapchat. TechCrunch Facebook Registers Soaring Ad Revenues, Mobile Dominates. Facebook experienced amazing third-quarter results with almost a 50% increase in advertising revenue. Additionally, 88% of that revenue is represented by mobile advertising. MediaPost New Salesforce And Google Partnership Shakes Up The Cloud Race The chocolate and peanut butter of marketing and sales analytics are finally coming together, as Google and Salesforce announce a new joint venture. Salesforce is committing to using Google’s G Suite, while Google Analytics will be fully integrated with Salesforce’s core platform. Salesforce has committed to using Google’s cloud storage as well, but will maintain multiple cloud vendors for the time being. Forbes Older Photos and Videos Can Now Be Added to Instagram Stories Instagram is now allowing users to add older photos from their camera rolls into their Instagram Stories. According to AdWeek, “Instagram said it will automatically suggest a new sticker to add context on when older photos or videos were taken, and users can choose to rotate, resize or remove the new sticker altogether before sharing their Stories.” AdWeek What were your top digital marketing news stories this week? We’ll be back next week with more digital marketing news! In the meantime, if you have something to share Tweet us @toprank or @Tiffani_Allen.

The post Digital Marketing News: Email vs. SMS, Twitter Trolls Itself and Google’s AI Wizard appeared first on Online Marketing Blog – TopRank®.


Online Marketing Blog – TopRank®

Digital Marketing News: Twitter Video Ads, Livestreaming Rise, RIP Eric Ward

Livestreaming

The Rise of Livestreaming: Why People Watch, and How Brands Can Benefit [Infographic]. Facebook users comment 10 times more on live videos than on regular videos. Find out what people are watching, what their preferences and behaviors are in this infographic from Koeppel Direct. MarketingProfs

The four habits of successful data-driven marketers. Econsultancy invited marketing experts to discuss what they do, the problems they face, and how they overcome obstacles which revealed 4 keys to data-driven marketing success from data management, to testing hypothesis and proper attribution models. Econsultancy

Twitter introduces a new video-centric ad format. The Video Website Card starts out as an auto-playing video with a customizable headline, which then opens up to a larger video and website preview, and ultimately directs viewers to the advertiser’s chosen website when they tap on it. Will this format take off? TechCrunch

Facebook Live cuts out the middle man, adds its own screen-sharing feature. Now this seems like a great feature for educational content. Facebook has added an option to share your screen directly on Facebook Live, eliminating the need for other software for many users. TheNextWeb

Top Brands by Customer Loyalty 2017

Fall 2017 Taking Stock With Teens report reveals favorite social networks. 47% of respondents say Snapchat is their favorite social network, and 24% say Instagram is their favorite. Guess which network only received 9% of the vote? Face who? MarketingProfs

Somehow, this is news. Snapchat is selling an $ 80 dancing hot dog costume on Amazon. The costume is based on Snapchat’s new celebrity character: the app’s dancing hot dog filter that quickly became an internet meme sensation over the summer. Business Insider

Eric Ward
The Search Community lost the Father Of Link Building, Eric Ward, aka Link Moses.
I met Eric Ward at my first Pubcon conference about 2004 or 2005, approaching him at a table to see if this SEO celebrity would be friendly to a nobody like me. Eric was the most generous, welcoming person I could have met and that openness is something that has stuck with me over the many years since. Eric was a really good guy and a true original when it came to search marketing and link building.

Like many in our industry, I learned a lot from Eric about low risk, high impact and high value link building and online PR. He used a photo I took of him in 2006 as his profile photo online and it always made me happy that he liked that image enough to use it. Eric will be missed and I wish the most heartfelt condolences to his family and friends. See the outpouring of commentary on Search Engine Roundtable.

IBM Watson Webinar Lee Odden Michael Trapani
Save the date! Oct 26 I will be co-presenting a webinar: Connecting the Dots From Data to Better Customer Experiences with IBM Watson’s Michael Trapani. This is a free webinar and will highlight the new realities of the customer journey, obstacles caused by fragmented data and tools. We’ll also cover how a best answer strategy + cognitive marketing can deliver insights and context for creating conversations with customers that are relevant, personalized, meaningful and consistent across channels. Don’t miss it! More info here.

What was the top digital marketing news story for you this week?

Be sure to stay tuned until next week when we’ll be sharing all new marketing news stories. Also check out the full video summary with Tiffani and Josh on YouTube.


Email Newsletter Gain a competitive advantage by subscribing to the
TopRank® Online Marketing Newsletter.

© Online Marketing Blog – TopRank®, 2017. | Digital Marketing News: Twitter Video Ads, Livestreaming Rise, RIP Eric Ward | http://www.toprankblog.com

The post Digital Marketing News: Twitter Video Ads, Livestreaming Rise, RIP Eric Ward appeared first on Online Marketing Blog – TopRank®.


Online Marketing Blog – TopRank®

Digital Marketing News: Twitter Happening Now, Snapchat Context Cards, LinkedIn Video Ads

LinkedIn Video Ads

Video Ads Are Finally Coming to LinkedIn (client) – When LinkedIn began allowing users to upload videos in August, video ads seemed like an inevitability, and they are now one step closer. LinkedIn announced today that it is running a closed beta test of video for sponsored content “with a limited number of advertisers.”  AdWeek

Twitter Plans To Release A Bookmarking Tool #SaveforLater. You know how you can save posts to read later in Facebook? Well, Twitter is looking to do the same thing. For all of you liking posts as a way to bookmark, you can stop that practice with this new feature. Will this mean likes will go down? Probably. BuzzFeed

New Research: The state of marketing attribution – A growing number of marketers are using attribution in all or most of their marketing efforts, according to a recent study from Econsultancy and AdRoll. However, the number of marketers acting on the insights they pull from attribution data is dwindling. Econsultancy

Snapchat Introduces “context cards” – Snapchat released ‘Context Cards’ this week, which have the potential to bolster marketing efforts for restaurants, venues and other destinations. These cards will pull in information based on the Snap’s geo-filters and map information that will lead viewers to online reviews, Uber and Lyft information and more. TechCrunch

AdWords Charges & Your Daily Budget – If you’ve been struggling to reach your advertising goals, AdWords has made some recent changes to help get you over the hump. As of October 4th, campaigns are now able to spend up to twice the average daily budget. Don’t fret about racking up the costs at the end of the month as you will not be charged more than your monthly charging limit. Google

Twitter Happening Now – Twitter is adding a “Happening Now” feature that will group tweets by event, the company announced today. The feature, which will start with sports games, is yet another way the company is seeking to highlight information on its platform outside of the traditional follow model. Buzzfeed

Social media monitor Brandwatch acquires content marketing platform BuzzSumo –  Two things that are great on their own are not often better together, but that’s exactly what the marketing industry expects from the combination of BuzzSumo and Brandwatch. TechCrunch

Connect the Dots from Data to Better Customer Experiences – Join me and Michael Trapani of IBM on October 26th for a free webinar to better understand the opportunities around creating best answer experiences with cognitive technologies. IBM Watson

Smart Speaker Commerce

NEWS NUGGETS

Infographic: YouTube has grown to 1.5 billion monthly active users – MarketingProfs

LinkedIn connects sales, marketing tools for B2B advertisers to target leads, accounts – MarTech Today

70% of Brands Work with Instagram Influencers – Research Brief

Majestic and SEMRush Combine Forces – Majestic Blog

Bing Ads Launches Automated Bid Strategy to ‘Maximize Clicks’ – Search Engine Land

As Voice Has Its Moment, Amazon, Google and Apple Are Giving Brands a Way Into the Conversation – AdWeek

New Study from D&B Shows What Frustrates B2B Buyers Most – MarketingProfs

70% of Marketers Do Not Use Anonymized Consumer Identity Data But 75% Say it Helps Campaign Optimization – MediaPost

63% of Amazon Advertisers Plan to Spend Even More Over the Next Year – AdWeek

What was the top digital marketing news story for you this week?

Be sure to stay tuned until next week when we’ll be sharing all new marketing news stories. Also check out the full video summary with Tiffani and Josh on YouTube.


Email Newsletter Gain a competitive advantage by subscribing to the
TopRank® Online Marketing Newsletter.

© Online Marketing Blog – TopRank®, 2017. | Digital Marketing News: Twitter Happening Now, Snapchat Context Cards, LinkedIn Video Ads | http://www.toprankblog.com

The post Digital Marketing News: Twitter Happening Now, Snapchat Context Cards, LinkedIn Video Ads appeared first on Online Marketing Blog – TopRank®.


Online Marketing Blog – TopRank®

Will More Tweet Space Equal More Value for Your Twitter Audience?

Last month, Twitter made big headlines after announcing it was in the midst of testing 280-character tweets as a way to give users more room to “express” themselves. The announcement came a little more than a year after Twitter stopped including links and photos in character counts.

“We want every person around the world to easily express themselves on Twitter, so we’re doing something new: we’re going to try out a longer limit, 280 characters, in languages impacted by cramming (which is all except Japanese, Chinese, and Korean),” the company said in a press release on its blog. “Although this is only available to a small group right now, we want to be transparent about why we are excited to try this.”

For marketers, many may feel like Christmas has come early. Let’s face it, writing a compelling and comprehensive tweet in just 140 characters is an art — an art that seems almost impossible to master. With double the amount of space, the pressure is off and marketers can unleash their full wordsmithing talent. Um, right?

Not so fast.

Twitter’s 140-character limit has been a defining platform characteristic since its inception — and something many users are extremely partial to.

“Twitter is about brevity. It’s what makes it such a great way to see what’s happening. Tweets get right to the point with the information or thoughts that matter. That is something we will never change,” Twitter said in its release. “We understand since many of you have been Tweeting for years, there may be an emotional attachment to 140 characters — we felt it, too.”

While Twitter is confident that giving users more real estate will make it easier and more fun to tweet, marketers should not look at it as an opportunity to rewrite their tweeting best practices. The real opportunity here is to discover whether or not you can use that extra space to deliver more value and resonance to your audience.


Twitter's character limit change is an opportunity to learn if you can deliver more value. #marketing
Click To Tweet


So, once “super-sized” tweets — as The Verge so eloquently called them — come to your account, don’t throw caution to the wind right away. Start with these actions:

#1 – Audit your existing Twitter initiatives.

Take a deep dive into your analytics dashboard to get a deeper understanding of how your audience is already engaging with your tweets and taking action on them.

Of course, the basic metrics are important because they can serve as your benchmarks. But also go beyond the metrics to start categorizing what content garners the most engagement so you can draw some more meaningful insights. For example, what topics seem to fire your audience up? How long are your most effective tweets? Are images or video a part of your most successful tweets? Which tweets featuring my website content got the most clicks? What really seems to be working? What’s clearly not working?

In addition, it’s worth taking a peek at your website analytics to understand how Twitter is impacting your business. Depending on what you uncover through the Twitter dashboard, you might be able to draw some more conclusions on what tweet content has value beyond awareness and engagement.


Before adding characters, audit your current Twitter efforts. #socialmediamarketing
Click To Tweet


#2 – Craft and launch test tweets.

Use the information you uncovered during your audit to build out and launch a test campaign featuring longer tweets. Of course, build these tweets in accordance with what you know is working best with your audience, but also give yourself some space to experiment a bit. We’d suggest running the test for at least a month to get enough data to lead into the next action.


Test longer tweets before throwing out Twitter best practices. #socialmediamarketing
Click To Tweet


#3 – Analyze results and tweak your test.

Now it’s time to dive back into your analytics to understand how your test tweets stack up to your legacy efforts. Did you see a measurable rise or decline in engagement? What kind of engagement did you receive (i.e. increase in average comments or decrease in average retweets)? Was there a certain type of content that really benefited from that extra character room?


After you test longer tweets, analyze your results & make tweaks. #socialmediamarketing
Click To Tweet


The Bottom Line: Value Trumps Character Count

At the end of the day, character count simply doesn’t matter if what you’re sharing has no value or resonance with your audience. Since Twitter launched, the tight character count has been a creative restraint, challenging us all to say more with less. So, while you should certainly take advantage of the extra room when it makes sense, your primary objective should always be bringing insight and value to your audience. Because when they see the value you bring to the table, they’ll reward you for it.


Your primary objective should always be to bring value to your audience. @CaitlinMBurgess
Click To Tweet


What do you think about Twitter’s decision to double its character limit? Tell us in the comments section below.


Email Newsletter Gain a competitive advantage by subscribing to the
TopRank® Online Marketing Newsletter.

© Online Marketing Blog – TopRank®, 2017. | Will More Tweet Space Equal More Value for Your Twitter Audience? | http://www.toprankblog.com

The post Will More Tweet Space Equal More Value for Your Twitter Audience? appeared first on Online Marketing Blog – TopRank®.


Online Marketing Blog – TopRank®

Digital Marketing News: LinkedIn Top Content, Twitter Gets Character & Apple Goes Google

The Content Preferences of LinkedIn Members [Infographic] What kinds of content do LinkedIn users prefer? A new infographic shows that LinkedIn users prefer content that’s informative, educational and relevant. MarketingProfs Giving you more characters to express yourself Twitter recently announced they’re giving us an additional 140 characters with which to convey our deepest, Tweetiest thoughts by upping their character count to 280. They believe this will encourage more active posting on their platform. Twitter Apple switches from Bing to Google for Siri web search results on iOS and Spotlight on Mac Apple has finally made the plunge with Google – when you search with Siri on your iOS device or Mac, you’ll be shown search results from Google. In other news, none of that would have made any sense 20 years ago (according to Josh Nite). TechCrunch Adding LinkedIn’s Profile Card on Office 365 Offers a Simple Way to Build a Professional Relationship LinkedIn and Microsoft have made it official recently with the anticipated rollout of the ability to integrate your personal LinkedIn profile card with your Office 365 profile. Full details and how-to’s are available, and the release will happen over the next couple of weeks. LinkedIn Know Their Intention, Get Their Attention: New Ways to Connect and Measure on YouTube Google has announced four new tools to help brands and users “capture the attention of your audience on YouTube.” These tools include Custom Affinity Audiences, Video Ad Sequencing and more. Inside AdWords Instagram Hits 800 Million Monthly Users, Adding 100 Million in Just 5 Months AdWeek reports: “After announcing this morning that Instagram has 2 million advertisers, the Facebook-owned app also says that it has 800 million monthly users, up from 700 million in April.” AdWeek Report: The future of paid-search marketing is machine learning and AI “Machine learning-optimized campaigns saw 71 percent better conversion rates and lower CPCs than those not using it.” At least, that’s what Search Engine Land makes of the recent report from Acquisio. Search Engine Land Only A Third Of Ad Execs Trust Their Audience Data, Measurements According to a recent survey, only 33% of advertising executives consider their data to be completely trustworthy. Only 29% said they felt their audience analytics/measurement was completely accurate. MediaPost What were your top digital marketing news stories this week? We’ll be back next week with more digital marketing news! If you have something to share, pass it along to the newsroom or Tweet me @Tiffani_Allen or @toprank.

The post Digital Marketing News: LinkedIn Top Content, Twitter Gets Character & Apple Goes Google appeared first on Online Marketing Blog – TopRank®.


Online Marketing Blog – TopRank®

Facebook Ads Manager and Twitter Team Management

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Michael Stelzner, we explore Facebook Ads Manager changes with Amanda Bond, Twitter team management with Kim Reynolds, and […]

This post Facebook Ads Manager and Twitter Team Management first appeared on .
– Your Guide to the Social Media Jungle

Twitter tweaks its design again in an attempt to woo newcomers

 In an effort to better cater to newcomers, Twitter once again is redesigning its app across mobile, desktop and the web. The revamp isn’t a radical departure from its prior look-and-feel or user experience – unlike when it introduced its own stories-like feature called Moments, for example, or when began reordering the tweets in your timeline. Instead, the update involves a series… Read More
Social – TechCrunch

Snapchat Marketing Features, Facebook Video Covers, and Twitter Changes

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Michael Stelzner, we explore new Snapchat marketing features, Facebook page video covers, Twitter changes, and other breaking social […]

This post Snapchat Marketing Features, Facebook Video Covers, and Twitter Changes first appeared on .
– Your Guide to the Social Media Jungle

Twitter totally solves all of its problems with new profile photos

TwitterFacebook

Twitter finally made it happen. With a simple redesign, the beloved social media giant has solved all of its problems. You heard it here firstEvery. Single. One. Of. Them

SEE ALSO: Why all the cool kids are migrating to Mastodon

The racism, sexism, harassment, bots, fake news, Donald Trump, and all of its other issues — they’re all taken care of now. 

How, you might ask? With groundbreaking changes to the platform, that’s how. The company explained its newly refreshed product in a shiny new blog post. In short, Twitter promises going forward things will be different

“Today, with lots of feedback and ideas from you, we’re refreshing our product too and making it feel lighter, faster, and easier to use,” Twitter said in a statement. “We listened closely and kept what you love. And for the things you didn’t, we took a new approach to fix and make better.” Read more…

More about Twitter, Social Media, Twitter Abuse, Twitter Trolls, and Tech


Social Media